Orders can only be changed if the order has not yet been shipped out. If you need your order to be changed/cancelled, please fill out the form on this page to notify us, or make use of the Live Chat option.

We've shipped your package to you using the quickest delivery method available for your location, which could be Amazon Logistics, UPS, USPS, or another reliable parcel shipment company. You'll receive a confirmation email with a tracking number that you can use to monitor your shipment's progress on the shipment company's website.

Most orders (and their confirmations of shipping) are fulfilled within 24-48 hours, and we will send you and email using the email address used to place the order.  Please check your Inbox and/or Spam folder for our email. If the issue persists, please contact our Customer Support by filling out the form or contact our Live Chat, so that we are able to help you resolve this issue.