✦ Free shipping on all orders within the United States · Tax-free shopping

Shipping Policy

Last updated: September 1, 2026

Minocasa offers free standard shipping on all orders within the United States. We ship furniture and home decor products from our warehouse facilities using trusted carriers including FedEx, UPS, and freight partners for oversized items.

Processing Time

Orders are processed within 1-2 business days after placement. Processing time includes order verification, quality inspection, and packaging. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Timeframes

  • Standard Shipping (Free): 3-7 business days from the ship date
  • Oversized Items: 5-10 business days via freight delivery (sofas, dining sets, sectionals, mattresses)
  • Small Items: 3-5 business days (vases, string lights, small decor)

Delivery timeframes are estimates and may vary based on your location, weather conditions, and carrier schedules. We ship to all 50 US states.

Shipping Regions

We currently ship within the United States only. We do not ship to international destinations, PO boxes, or APO/FPO addresses at this time.

Order Tracking

Once your order ships, you will receive an email containing your tracking number and a link to track your package. For freight deliveries on oversized items, our logistics team will contact you to schedule a delivery window.

Oversized Item Delivery

Large furniture items such as sectionals, dining sets, and mattresses are shipped via freight carriers. Freight deliveries include:

  • Curbside delivery to your address
  • Advance scheduling call to arrange delivery time
  • Tracking information with estimated delivery window

Please inspect all packages upon delivery and note any visible damage on the delivery receipt before signing.

Lost or Delayed Packages

If your package is delayed beyond the estimated timeframe, please contact us at support@minocasa.com or call +1 (667) 928-6881. We will work with the carrier to locate your package and provide updates. If a package is confirmed lost, we will send a replacement at no additional cost.

Shipping Damage

If your order arrives with visible damage, please contact us within 48 hours of delivery with photos of the damaged items and packaging. We will arrange for a replacement or full refund. Do not discard the original packaging until the claim is resolved.

Contact Information

For any shipping questions or concerns, please contact us:

  • Email: support@minocasa.com
  • Phone: +1 (667) 928-6881
  • Address: 8408 MerryMount Drive, Baltimore, MD 21244, United States