An LMN, or Letter of Medical Necessity, is like a doctor’s note. It’s issued by a healthcare provider to outline the medical reasons why a particular product or service is medically necessary for an individual's health, and qualifies your purchase to be HSA/FSA eligible.

Certain products are eligible for purchase with HSA/FSA funds if they treat, cure, prevent, diagnose, or alleviate a medical need. For instance, items like bandaids are always eligible as they serve a solely medical purpose. However, there are “dual-eligible” products that can be used for general health and wellness or for specific medical purposes—if recommended by a healthcare provider based on your individual needs.

To request an LMN at Minocasa you will:

⬤   Chat with a certified healthcare provider to evaluate if you qualify for an LMN

⬤   Complete intake forms, similar to how you would at a doctor’s office.

⬤   Consult with our team of healthcare providers, who will determine if you are eligible

Once you have your LMN in hand, you can return to the merchant’s site and shop as usual. During checkout, you’ll simply select the Sika payment method to utilize your HSA/FSA funds.

Our healthcare provider team strives to provide a response within 12 business hours after you submit your LMN intake forms.

To see if you’re a candidate for a Letter of Medical Necessity, similar to other telehealth experiences, you’ll be asked to share your name, contact information, date of birth, and information about the symptoms you are experiencing and your medical history. We will also verify your phone number and ask you to upload a photo ID to verify your identity. The information you provide in the LMN process will be kept confidential and shared only with our healthcare providers to evaluate your eligibility for an LMN. For more information, see Sika’s privacy policy.

Letters of Medical Necessity are valid for 12 months from the day they are signed and written.

After you complete a purchase using an LMN, you will need to submit your Letter of Medical Necessity and your receipt to substantiate the purchase if you paid with your HSA/FSA or to get reimbursed if you paid with your credit/debit card.

To do this:

1.  Log into your HSA/FSA account on your benefit administrator’s website

2.  Find the Reimbursement or Claims section

3.  Upload your receipt and Letter of Medical Necessity Your administrator will process and evaluate your claim. Please note that some HSA/FSA benefits administrators may incorrectly deny reimbursement, so before purchasing a product with an LMN you should consider contacting your administrator to determine if your purchases will be covered/reimbursed. You can learn more about what is eligible here.

If you are having trouble locating your itemized receipt or LMN, please contact Sika at support@sikahealth.com

Unfortunately, we cannot accept non-Sika issued LMNs at this time.

We’re so sorry for the inconvenience. Please reach out to Sika directly at support@sikahealth.com so that their team can assist you with the status of your LMN decision.

We’re so sorry for the inconvenience. Please reach out to Sika directly at support@sikahealth.com so that their team can provide you with the requested documentation.